BOSS Support Central

Take On-Premise IT Service Management to the Next Level

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BOSS Support Central is ITIL aligned for both Help Desk and IT Asset Management Applications

BOSS Support Central New Product
  • BOSS Support Central Ticket
  • BOSS Support Central Home
  • BOSS Support Central Reports
  • BOSS Support Central FAQ
  • BOSS Support Central Settings
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BOSS Support Central Benefits

The new BOSS Support Central takes On-Premise IT Service Management to a new level that lets you manage, track and keep control of your IT environment. BOSS Support Central is ITIL aligned and includes Help Desk/Service Desk, IT Asset Management, Mobile Apps and comprehensive reporting. All customers using previous versions can easily upgrade to new BOSS Support Central at no cost.

Highly Secure The system is on premise and located behind your firewall

Easy to Use Innovative award winning user-friendly interface for total control

Very Cost Effective The most affordable ITSM software with minimal training and support costs

FREE UPGRADE Customers can upgrade to the latest release at no cost

BOSS Support Central Features

BOSS Support Central is an On-Premise ITIL aligned Service Desk solution that provides state of the art capability for IT Service Management (ITSM) and lets you manage, track and take control of your IT environment. The new BOSS Support Central brings On Premise IT Service Management to new level. The product has undergone a major upgrade to incorporate the latest technologies, an ergonomically designed user interface and many advanced features. Major capabilities include advanced Help Desk Ticket Management and complete Asset Management capability. Reporting capabilities include a comprehensive array of standard reports and charts. The self-service web portal is easy to use and when combined with the Knowledge Base and Custom Forms can significantly improve efficiency of IT service delivery. Customizable widgets allow Dashboards to be modified to meet the need of all technicians using the system, and Mobile apps for iOS and Android allow for remote access.

Download the BOSS Support Central Datasheet

HELP DESK TICKET MANAGEMENT Comprehensive ticket management solution for managing the lifecycle of all incidents.
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Asset Management Total visibility and control to manage all types of assets across the service lifecycle
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DASHBOARD & REPORTING Customizable Reporting capability that enables effective service management.
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SELF SERVICE PORTAL Provides easy access for users to report incidents and request services.
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Mobile Apps Saves time and costs by allowing technicians to update their work orders and track assets remotely.
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Configuration & Tools Interface and tools that can provision, track, manage the IT environment.
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BOSS Support Central Pricing

Essential
Asset Management

$ 19

per agent / month

Professional
Asset Management

$ 29

per agent / month

Enterprise

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Pricing

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Customers
  • Sun Solutions
  • Forsyth County Georgia
  • North Carolina Agriculture
  • Mobile Area Water and Sewer System
  • NC Machinery CAT
  • Delta Dental
  • The City of San Marcos
  • City of Winter Park Florida
  • OB Hospitalist Group
  • Bell County
  • Forsyth County North Carolina
  • City of Vallejo California
  • Boca Raton Florida
  • AAA American Automobile Association
  • Vectren
  • Vectren
  • Save Mart Supermarkets
  • Hooters
  • The Breakers Palm Beach
  • Holt of California CAT
  • Lone Star National Bank
  • Grady Hospital
  • State of Georgia
  • City of Tallahassee
  • Anchorage School District

What our users say

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