BOSSDesk

Service Desk on the Cloud

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BOSSDesk Benefits

BOSSDesk is an ITIL aligned cloud solution that simplifies IT Service Management and is an affordable way to achieve best practices for IT Asset Management and Help Desk applications. BOSSDesk, is cost effective, accessible 24x7 and highly secure.

Always On No downtime. Accessible 24/7. Issue resolution is fast with easy access around the clock

Reduce Cost Pay only for what you need. Reduce overhead costs of installing and maintaining infrastructure

ACCESS FROM ANYWHERE The service is hosted on the cloud and accessible over the internet

Security Highly secure. The physical infrastructure is hosted and managed within secure data centers

BOSSDesk Features

Dashboards Powerful, customizable dashboard that offers real time visibility and business intelligence

Asset Management Track and manage assets across the whole service lifecycle

Automatic Discovery Agentless and non intrusive discovery tools provide immediate and detailed inventory. Quick and accurate IT inventories at any time

Incident Management Identify, analyze, and correct issues to prevent a future re-occurrence

Problem Management Diagnose the root cause of incidents and determine the resolution

Change Management Understand and work to minimize risks of changes to the IT environment

Service Catalog Store and report on information relating to deliverables, prices, contact points and process

Native Mobile Apps Mobile apps for iOS and Android help you take your service desk with you wherever you go

Knowledge Base Gather, analyze, store and share knowledge and information

BOSSDesk Pricing

Essential

$ 19

per agent / month

Professional

$ 29

per agent / month

Enterprise

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Pricing

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Customers

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