2018 BOSS User Conference & Training

The theme for this year’s conference is Together Towards Tomorrow and we are creating an agenda that will provide insights to tomorrow’s best practices and product enhancements and a forum where we can share experiences and applications for BOSS products together.Download the Agenda.

Based on popular demand, this year we will also offering an optional post conference workshop/customized training on May 18 and we strongly recommend that you attend to get even more value from the conference and realize better ROI on your investment in our solutions.

We would like more of our customers to participate and benefit so we have kept the conference fee at an affordable rate of $950. This includes all meals, and conference materials.

The post conference workshop/customized training on Friday is offered at an additional fee of $300.

User Conference Survey Links

Sallie Wright CIO at Fulton

Fulton County Information Technology department is led by Ms. Sallie Wright, and as CIO, Sallie is responsible for establishing technology best practices, standardization and guidance for the largest county in Georgia, and advises the county manager and all elected officials on technology direction. She previously served as Deputy Chief Information Officer for Georgia State University and held executive roles at the University of Alabama at Birmingham, the University of North Carolina and within the private sector.

In her presentation Sallie will discuss how her 30 years of experience in information technology leadership have helped her in the age of digital transformation to provide a wide range of technology related services and support to all county agencies. Sallie has a great story to tell and it will be an inspiration for everyone who hears her speak.

Vicki Rogers Senior IT

Vicki Rogers has over 20 years of IT experience.  She has expertise in service management, change management and leadership development.  She has helped organizations create service desks, implement ITIL, and insource IT.  Vicki is completing her doctorate in leadership and organizational development at the University of Georgia.  Her research involved spending the last 5 years working with the University System of Georgia in cultivating and developing women leaders in IT.  She is passionate about helping organizations and systems develop and engage people. She loves hearing and sharing stories and believes there is always more to learn.

Keynote address by Sallie Wright, CIO at Fulton County Government - Service Leadership in the Era of Digital Transformation
Strategic overview and road map of what tomorrow will bring from BOSS Solutions
Customer Success Stories – Share & Learn Together
New Features and Benefits – Review & Discussion
Presentation on Day 2 by Vicki Rogers, Senior IT Consultant – ITSM, How to Improve Your Team & Service
Getting the best out of BOSS Mobile Apps
Business Process Automation
Advanced Searches and Reports

Download the Agenda.

Creating Complete Workflows Using Service Catalog - Participants will be shown how to use the forms designer and workflows to build advanced Service Catalogs to meet the need of users outside IT including HR (Employee Onboarding & Terminations), Facility Management and Public Service Portals. The workshop will close at 2:00 pm on Friday, May 18, 2018.

Download the Agenda

We are excited to announce our special event for the evening of May 16. Be our guest as we take you out to the Ballgame at the brand-new SunTrust park. This unforgettable event has the Atlanta Braves playing the 2016 World Series winners, the Chicago Cubs. Enjoy dinner, drinks and watch the game in style from the largest suite in the park. Our treat for being valued customers and a great way to unwind from our action-packed Wednesday conference agenda! And for those of you who are not Baseball aficionados, you have the opportunity to experience the restaurants and shops throughout SunTrust Park. Come and experience one of Atlanta’s newest attractions!

Register for the User Conference and Training today!

Register for User Conference